AI & ML · 2024 — now
OCR & denial-prediction platform
Technical program lead for three global teams building proprietary OCR with ML, GenAI and LLMs; turning manual claims review into an assisted workflow.
Twenty years in software, the last five leading global engineering organizations in healthcare. I've taken platforms through modernization, identity, and AI, and grown engineers into leads and managers along the way. I care about systems that stay up and teams that stay whole.
01 — About
I started as a developer at an agency, building for Pfizer, Janssen, Novartis and IEEE, and spent fourteen years learning how to ship under real constraints. A stint at Darden put me on high-volume consumer software. Since 2021 I've been at Zelis, where healthcare claims move at a scale that makes every decision about reliability a decision about people.
Today I own engineering strategy, delivery and operational excellence for three global teams... architecture, roadmap, on-call, career growth. I founded Zelis' first design language system because consistency compounds, and I now lead the AI and OCR platform work reshaping how claims get reviewed.
What I look for next: an organization where platform, AI and people strategy sit in the same room, and where someone has to be accountable for all three.
02 — Selected work
2021 — Present
AI & ML · 2024 — now
Technical program lead for three global teams building proprietary OCR with ML, GenAI and LLMs; turning manual claims review into an assisted workflow.
Platform · 2021 — 2022
Founded and scaled Zelis' first design language system, standardizing UI across product lines and giving every team a shared vocabulary.
Security · 2022 — 2023
Migrated legacy client portals to enterprise RBAC and SSO (SailPoint, MFA and federated identity governance) without interrupting client operations.
Consumer · 2021
Technical lead for high-volume to-go ordering and a core contributor to the Online Ordering 2.0 redesign, in React and Next.js.
03 — How I lead
i.
Monitoring, release discipline and incident practice come before velocity. Teams move fastest when they trust production.
ii.
Shared systems (design, API, identity) turn individual effort into organizational speed that survives reorgs and turnover.
iii.
The clearest measure of a manager is how many people left the team more capable than they arrived. I plan for that on purpose.
iv.
In regulated domains, models are only useful inside a workflow people trust. Start with the operator, then the model.
04 — Experience
2021 — Present
Senior Manager, Software Engineering
Engineering strategy, execution and platform stability for three global teams — 20 engineers, tech leads and architects. Full SDLC ownership for multiple enterprise platforms, from roadmap through production support, partnering with Product, Architecture, Security and executive leadership.
Mar — Nov 2021
Software Engineer
Technical lead for the “Curbside I'm Here” initiative supporting high-volume to-go ordering, core contributor to the Online Ordering 2.0 redesign, and author of frontend standards adopted across teams.
2007 — 2021
Senior Lead Developer
Fourteen years leading development for enterprise clients — Pfizer, Janssen, Novartis, CooperSurgical, Dr. Scholl's and IEEE — standardizing frontend architecture and delivering data-driven applications for marketing and analytics.
05 — Contact
Open to VP and Director conversations, advisory work, and speaking on platform modernization and applied AI in regulated industries. LinkedIn is the fastest way to reach me.